Category: Blog

Performance Measuring: Three Buckets of Important KPIs

As I’ve written here before, companies are becoming more sophisticated when it comes to measuring their outside legal counsel’s performance, yet law firms do not always ask their clients to detail the Key Performance Indicators (KPIs) their clients are using to measure their performance. These…

HOW TO GET BETTER RESPONSES TO RFPS FROM LAW FIRMS

Law firms want to provide their qualifications in the best possible light in response to a Request for Proposal (RFP). In order for them to do this, procurement professionals need to provide clear and concise information. Lawyers need to understand your needs. But your view…